Cambiar nuestra forma de pensar y ver: El Proceso U

En los foros en los que últimamente he participado, siempre he comentado la idea de que el Coaching es un entorno conversacional que nos permite entrar en escenarios donde se brindan nuevas oportunidades de ver el mundo y la realidad con otros ojos, permitiéndonos de esta manera diseñar y poner en marcha nuestros procesos de transformación (personales u organizacionales).

Y una metodología que trabajo dentro de los planes y sesiones de coaching para que el coachee perciba y genere nuevos hallazgos en sí mismo o en el contexto que le rodea es la Teoría U de Scharmer, Senge y otros expertos en Cambio y Aprendizaje.

El proceso U

La Teoría U parte de la premisa que Esto tenemos que regenerarnos: cambiar nuestra forma de pensar y ver. El proceso U nos formula una metodología para realizar esa regeneración.

Fuente: Presence, de Peter Senge, Otto Scharmer, Joseph
Jaworski y Betty Sue Flowers.

 Scharmer plantea, que hay dos fuentes de aprendizaje: la primera, la mas utilizada y conocida, es aquella en la cual se aprende a través de la reflexión sobre las experiencias del pasado. Aprendemos desde lo que ya hemos realizado. Este proceso nos lleva a observar lo que previamente hemos hecho; reflexionar sobre ello y sacar conclusiones; lo que nos permite planificar lo que haremos en adelante ante situaciones que nos parezcan similares; y desde allí volver a actuar.

La segunda, que complementa la anterior, es a través de la presencia en futuros emergentes. Esto es, mediante la presencia (estar presente) desde la cual surge la posibilidad de futuro. La práctica del estar presente, intensificando el aquí y ahora en un espacio de quietud y apertura, posibilita la llegada del llamado insight (hallazgo).

El proceso U nos anima a que todos podamos desarrollar estas capacidades para alcanzar un insight, un hallazgo “innovador”. Hay numerosas multinacionales que utilizan ya esta teoría, como por ejemplo Mercedes Benz.

Para crear las condiciones, el Pro­ceso-U (U-Process) esboza tres “fases” que implican siete “capacidades”: percibir,
presenciar y darse cuenta
. Cada una de estas fases requiere de unas condiciones específicas para facilitar el aprendizaje.

Explicación del Proceso U – Primera parte

Explicación del Proceso U – Segunda parte

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